[QUOTE= I feel OffShore24 has more issues with the Okuma Line of reels than the word Pro in their entry level reels name.[/QUOTE]

Your absolutely Right I do. I understand busines and economics. Enough to understand what Okuma is doing is wrong and is damaging to thier customer base. They put the word "PRO" on an entry line product. That is not fair to the consumer. It is sales trick. it is lieing and misleading!!! Consumers are motivated to buy based on price. The "pro" model has the same raw materials and manufacturing process as other companies entry level products for less than $30.00 Today you can buy magda"pro"s for 35 bucks or so. However they use to cost more. Most of the Magda "pro"s nowadays sold for that price are actually the "cheaper" D model not the improved DX. They are also sold buy 2nd line dealers. Not the good dealers. Check out ebay, etc. Good luck with the customer support when you buy that way. Those companies do not stand behind what they sell. If you buy from the good local guys around here you will get the DX and they stand behind what they sell.

My experience with Okuma is that they will offer to fix broken items and even pay the shipping (yeppy). However for sure it will break. Look at their track record. The coldwater is the arguably the coolest looking reel on the market.... however they were junk when they came out nearly every one of them had line counter issues. Now many of them are having clutch issues (that is what is wrong w/ mine) They still look cool though huh??? They were made to catch fisherman NOT fish. The time and effort went into good looks not quality materials and manufacturing. Even Okuma told me on the phone they have had alot of problems infact Mike extension144 stated "yep i know exactly what is wrong with it. We are working through those issues. I can mail you the parts to fix it yourself or you can ship it back and we will take care of it and get back to you". Now that sounds to me like he has had this problem many many times. The issue is that reel has a "known" chronic problem(s). However it is still on the shelf to be sold to the consumer only to break . If it were my Reputation I would fix those reels before the customers got em. Same thing with the line counters. They knew the problem existed yet every reel got sold and they fixed it after it failed the consumer. Eer here of a recall??? Even when they knew every reel had a problem they still left on the shelf to sell knowing they were defective.

I cannot believe that the management of Okuma actually states "proud makers of fine quality products"

Now I wiil give them the benefit of the doubt and say That I am sure something that they make is fine quality. Well at least I hope so unfornately I will NEVER know because they LOST me as a CUSTOMER FOREVER!!! From my poor experience I learned the following:

1.) They are a Chinese owned company. Whenever possible I do not support foreign companies because it does my country and my fellow Americans no good.

2.) They are misleading with calling their entry line product the "pro" model.

3.) They are misleading in advertising. Since when did chinese products become "fine quality"??

4.) They knownely sell defective products that they know were poorly designed with flaws in them that will fail. Any and Every man made item will eventually fail. But knowing a problem exist and not doing anything about it shows that they are not out for the customer. They are out for themselves and thier own greed.

When a good item fails service AFTER the sale matters. Howver a GOOD company does not mislead its customers and they do not sell items that they know have a problem!!!