An honest mistake, I'm sure.

I can think of a way that the 1 would have accidentally been pressed during the process, but I won't explain it to you, because you have obviously made up your mind that the employee did it on purpose.

Nothing could be further from the truth. You don't have to go there anymore....makes no difference to me.

Rick is a good guy and runs a great business, and I for one will keep supporting him and his business.

I hope you don't run a business....it would suck if someone gets on the internet and calls you a crook, or a moron, and tries to ruin your business, for a 10.00 mistake.